Remove a Case

You can remove a case completely from your CASE MANAGER account.

To remove a case, follow the steps below:

  1. Select a case from the Cases table on the CASE MANAGER Start Page.

  2. With the case selected, click the Remove Case button.

    3. You can access the Remove Case button from the following areas:

    • Start Page

    • Case History

  3. Click Yes in the confirmation dialog.

    4.  

Note: When you delete the case, all of the items within the case will be deleted as well. The case is removed from your account. Also, after removing a main case, any associated cases under it will not be removed. Instead, the associated cases all become main cases.