Edit an Issue Type

You can edit any issue type's information from the Issues tab of an open case.

To edit issue type information, select the Issues tab from the open case and follow the steps below:

  1. Select an issue type entry from the Issues table.

  2. With the issue type selected, click the Edit button.

    3. The Edit Issue dialog appears

  3. Edit the information in the dialog.

  4. Click Save.

    5. The dialog closes and the information for the issue type is updated in the table.