Edit a Team Member

You can edit any team member's information from the Team Members tab of an open case.

To edit a team member's information, select the Team Members tab from the open case and follow the steps below:

  1. Select a team member from the Team Members table.

  2. With the team member selected, click the Edit button.

    3. The Edit Team Member dialog appears

  3. Edit the information in the dialog.

  4. Click Save.

    5. The dialog closes and the information for the team member is updated in the table.